Our research suggests that the problem is less about the quantity of time and effort invested and more about the way it is deployed. Marketing and business development costs are often spread across multiple accounting pots with different owners. The outcome can be an unproductive jumble of activities with many not executed well.
Experience working with a wide variety of firms has led Shaping Business to conclude there are four steps that if implemented, have the power to radically improve the impact of marketing and business development on the top line.
- Demystify marketing and business development for everyone in the firm
- Create a business development culture
- Invest in your people
- Implement governance and accountability.